"If You Want the Cleanest Carpet and Upholstery In Rocky Mount, N.C. and Surrounding areas, This is the Place! 252-937-3276 "

Plush Carpet Berber Carpet Frieze Carpet Other Carpet Area Rug Tile and Grout Vinyl

How old is your floor?

What type of problem are you having with your floor? Pet Odors Pet Stains Other Odors Dirty Traffic Lanes Drink Spills Grease and Oils General Dirt Dull Appearance Kool-Aid Coffee/Tea Rust Paint Make-up Ink Bleach Dye 

The total square footage of your home

Which rooms do you want cleaned?, Give the dimensions if you know them.


Do you need upholstered furniture or leather furniture cleaned?
Upholstered Leather No furniture at this time.

What type of upholstery or leather do you need cleaned? 

Sectional Sofa Regular Sofa Loveseat Overstuffed Chair Recliner SmallChair Other 

Any additional comments or to refer someone please leave there contact information?
 

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1. What method do you use to clean carpet?
A: Steam cleaning. It is the most effective way to remove soil from your carpet.

B: RELEASIT^® Encapsulation Carpet Cleaning. Using great equipment is only half of the equation. Using the right chemistry is essential too. The RELEASIT^® line of encapsulation chemistry combines unique crystallizing polymers with advanced Soileze™ fluoro-chemical technology. The result is powerful cleaning products that are designed to resist resoiling. Releasit's non-sticky residue won't attract other soil and it can be extracted with subsequent post-vacuumings. This eliminates wicking and recurring spills. And carpets will stay cleaner longer!

2. If I steam clean my carpet, will it get dirty again faster?
A: No. We pre-condition your carpet with a synthetic detergent and rinse with clean hot water.

3. Will the chemicals you use harm my children or me?
A: No. Since we rinse your carpet with clean hot water, all chemical residues is washed away, leaving you with sparkling clean carpet.

4. Doesn't steam cleaning leave my carpet wet all night?
A: Absolutely not. If done properly, you can have completely dry carpet in 4 hours. We have many customers tell us our drying time is between 2 to 4 hours.

5. How long does it take to clean my carpet?
A: An average size house with 5-carpeted rooms can be cleaned in about 2 hours. Heavily soiled carpet may take an additional 15 to 30 minutes.

6. I have pet stains; can you remove them from my carpet? And for how much?
A: We use urine pre-treatment for dog and cat urine. It is more successful on newer urine stains, since older stains have already discolored the carpet fiber. We do not charge you for pet urine stain removal unless the stains are excessive, in which case you can incur an additional $5 to $25 per room charge.

7. I have furniture in the rooms I want cleaned do you move it?
A: We perform light furniture moving for $10 per room. If you want a couple of pieces moved off the carpet, we can do that for no charge if you can move it back when the carpet dries. Otherwise, we will clean everywhere we can reach with our cleaning wand and all open spaces.

8. Are there any additional fees or charges for your service?
A: The prices we quote you on the phone are guaranteed prices. We will ask you questions about your carpet to qualify your needs and concerns to get you the right price for your carpet cleaning. This way there are no surprises when we arrive at your home.

9. How soon are you available to clean my carpet?
A: There are many cases where we can clean your carpet the same day, but next day service is available about 96% of the time.

10. What makes your service different from other carpet cleaning services?
A: I am the owner/operator of the company with almost 20 years of carpet cleaning experience. I truly care about restoring your carpet to its best possible condition. Unlike larger companies, my performance directly affects my business. If I do a bad job, I could not stay in business. I also have more experience than 99% of anyone that is coming to your home. It's like having your own custom carpet cleaner right in your hip pocket!

                       www.wilkinscarpetcleaning.com

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